Do I need an appointment?
Yes. We see patients by appointment only, unless you have an emergency and cannot get through to us by phone. Please call 845-947-1772 for an appointment.
Can I reach you when your office is closed?
Yes, we can always be reached at 845-947-1772 through our answering service for your urgent questions regarding your child. We have a 24-hour live answering service that will connect you with the on-call pediatrician. If the pediatrician is already on another call or in transit, the answering service will take your message and alert your pediatrician, who will call you back as soon as possible.
How can I get a referral for my child?
You may leave a message on the referral line, 845-947-1645. Please give 72 hours advance notice if your child needs a referral. Please leave the name of the doctor with whom the child has an appointment, as well as their telephone number, fax number, NPI number, appointment date, and your current insurance information. Most referrals can be faxed, but some must be picked up.
How can I find a specialist for my child?
You can find specialists from pediatric cardiology to pediatric neurology by searching the online directory of Boston Children’s Health Physicians or by calling the particular specialty’s department at the phone numbers listed here.
I’m expecting. Can I tour your office and meet you?
Yes, it will be our pleasure to meet with you. Please call 845-947-1772 to make an appointment for a pre-natal visit. Your appointment will be made with one of the pediatricians. Please let us know if you have a preference for a particular pediatrician as well as the time and date that you are available so that we may do our best to accommodate you.
After my baby is discharged from the newborn nursery, when do I have to bring him or her to the office?
You must make an appointment for an initial newborn visit two days after the baby leaves the hospital, unless otherwise instructed. For example, if your baby goes home on a Tuesday, please make your appointment for Thursday. If your baby goes home on a Friday, we will need to see your baby on the following Monday.
After my baby is discharged from the newborn nursery, when do I have to bring him or her to the office?
You must make an appointment for an initial newborn visit two days after the baby leaves the hospital. For example, if your baby goes home on a Tuesday, please make your appointment for Thursday. If your baby goes home on a Friday, we will need to see your baby on the following Monday.
Can I get antibiotics over the phone?
If you think your child needs antibiotics, you must first bring your child in to the office to be seen and examined by his or her pediatrician so that the safest, best, and most appropriate treatment may be provided for your child.